Meet Kathie Chao. She’s a Managing Director and Head of Digital Retail at Charles Schwab. Never one to back down from a challenge, her role has changed almost every year for the past decade. In 2021, her scope shifted dramatically. She realized her anxiety about work was tipping into an unhealthy point. She started working with...
In this episode of The Clarifier, join host Angie D’Sa as she speaks to CEO coach Trevor Hunter about how to set effective goals. Tune in to learn how most of us are setting goals that we think we can achieve and why what actually serves us is setting goals from which we can learn....
Angie D’Sa 00:06 Welcome to The Clarifier. This week’s episode is the management episode. It’s not for those of you who love management; it’s for those of you who dread it. If you are finding that more and more of your job is about getting the best out of others, instead of just doing the...
Angie D’Sa: 00:06 Welcome to The Clarifier. In today’s episode, we talk about letting go. We zoom in on the experience of founders and CEOs building out their executive teams. We talk about why this experience can feel challenging, even threatening. Jeff Hunter: 00:23 We get caught in these perpetual waste cycles instead of perpetual...
“My co-founder and I used to be on the same page. Now we can’t seem to find common ground.” Co-founders are the foundations of organizations, and yet their relationships can deteriorate or become fraught over time. These aren’t just business partnerships; they are complex personal relationships taking place in the fishbowl of a professional context,...
In this episode of Quick Clarity, Angie and Jeff discuss a new role CEOs are feeling increasing pressure to fill and leaving them asking… “Do I have to be a therapist for my employees?” “How do I motivate my team after experiencing a layoff?” Jeff tackles these questions by sharing his reflections as a CEO,...
Companies experience a productivity decline when they surpass 150 employees. We hear it consistently from our clients, regardless of industry, growth, or tenure. They tell us that they have to hire more people to get the same amount of work done, or spend more time and attention to get the same result. They have to...
The recent waves of sweeping layoffs in large tech companies are deeply unfortunate and painful, but not surprising. We’ve talked about the fallacy of the ‘wartime’ CEO, and the free flowing capital markets that made tech companies believe that growth was never-ending. Those companies could overinvest, manage poorly, and largely ignore what wasn’t working. When...
Of the many challenges that our clients encounter, a persistent one is the frustration that founders and leaders experience when they attempt to move from “doing the thing” themselves, to enabling others to execute. In some cases our clients are perplexed by how difficult this is. In others, they don’t even realize how much their...
We have the benefit of talking to hundreds of executives every month about their fears and challenges, and unsurprisingly, themes emerge. We’re hearing that people expect their leaders to be coaches, not “just” managers. What does that mean, and how do you do it? Talentism defines management as a responsibility that achieves goals through the...
